Refund policy

Refunds & Exchanges

Last Updated: [September 6, 2024]

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return for exchange or refund. 

To be eligible for a return, your item must be in the same condition that you received it, unworn & unwashed, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you must first contact us at support@tee-bloc.com. Please note that returns will need to be sent to the following address:
1626 Apparel, LLC
PO Box 410263
Charlotte, NC 28241

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. There is a 15% restocking fee on all orders returned for refund. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@tee-bloc.com. 

 

Non-Refundable Items or Services

This policy applies but is not limited to:

  • Gift Cards
  • Custom-made Items
  • Sale Items


Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

  • Defective or Damaged Items: In the case of items that are received defective or damaged, please report this within 3 days of receiving the item. In such cases, a replacement may be provided at the discretion of Tee-Bloc.
  • Wrong Item Sent: If you receive an item different from the one you ordered, please notify our Customer Service department within 3 days for a possible refund or exchange.
  • Legal Requirements: Following applicable laws, any other conditions or circumstances where we are legally required to offer a refund will be honored.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

 

How to Contact Us

For any questions or concerns regarding our Refund Policy, please contact us at:

We reserve the right to modify this Refund Policy at any time, effective upon posting of an updated version on our website. Please regularly check Tee-Bloc.com for updates.